Terms & Conditions

  1. By accessing or using ACCORD DME services, you agree to be bound by these Terms & Conditions.
  2. ACCORD DME provides durable medical equipment (DME) inspection, repair, maintenance, reconditioning, and emergency support services.
  3. All services are subject to availability and confirmation at the time of booking.
  4. Service pricing is subject to change based on service scope, equipment condition, and parts required.
  5. Customers are responsible for providing accurate and complete information during service requests and bookings.
  6. Scheduled appointments must be booked in advance unless classified as emergency services.
  7. ACCORD DME reserves the right to reschedule or cancel appointments due to unforeseen circumstances, safety concerns, or technician availability.
  8. Emergency and after-hours services may incur additional charges beyond standard service rates.
  9. Payment must be completed according to the agreed service terms, invoices, or service agreements.
  10. Failure to make timely payments may result in service delays, suspension, or cancellation.
  11. Customers must ensure safe and reasonable access to the equipment and service location.
  12. ACCORD DME is not responsible for delays or service limitations caused by customer unavailability, restricted access, or incorrect information.
  13. ACCORD DME is not liable for damages or failures caused by misuse, neglect, unauthorized modifications, or factors beyond reasonable control.
  14. All website content, branding, logos, and intellectual property are the exclusive property of ACCORD DME.
  15. Unauthorized copying, reproduction, or distribution of website content is strictly prohibited.
  16. ACCORD DME reserves the right to update or modify these Terms & Conditions at any time without prior notice.
  17. Continued use of ACCORD DME services constitutes acceptance of the most recent version of these Terms & Conditions.